FAQ
Q1: Are there any problems with the glass inside? Having steam or going foggy? 
As this will be a real problem .
A: Usually, we use 5mm+12A+5mm double glass, you can take easy. Our double glass is made
professionally, no steam or going foggy between the double glass.

Q2: All these doors and windows come with frames to mount on walls?
A: Yes, all the doors & windows include frames. Installing the windows and doors on wall is OK.

Q3: The glass is broken with no reason, I'm afraid the rest will be broken.
A: The glass would be broken only because suffering from the impact force, but it won't break itself.

Q4: Can i use 6mm single glass instead of 5mm double glass?
A: It is better to use 5mm double glass, because :
A )Sliding door looks ugly with single glass. There is a wide space for glass, if you use
single glass, we will fill so much silicon in it.
B) 5mm double glass is safer than 6mm single glass.
C ) 5mm double glass is more soundproof than 6mm single glass.

Q5: Can you use rubber instead of glass silicon?
A: Yes, but it just can be one side, the other side has to be glass silicon. Because it is not
strong enough to use double rubber. And it is easier to fall off than the glass silicon.

Q6: What is the difference between the 90 degree and 45 degree connecting?
A: There are 90 degree and 45 degree corner connecting. 90 degree window is connected by
screw, and we assemble the 45 degree window by corner brace. The 45 degree corner
connecting window is new style, which is easy to overhaul.

Q7: What type of fly screen you could supply?
A: We have Two  styles of fly screen. One is 304#stainless steel mosquito net  ,and another is High permeability gauze

Q8: PVC and aluminum, which is better?
A: It's hard to simply say one is better. Each one has its advantages. PVC is good at
insulation and more economic. Aluminum is better in hardness and security.

Q9: Are you trading company or manufacturer ?
A: Yes, we have been a manufacturer since 2002.
Focus on aluminium door and window systems and aluminum outdoor products.

Q10: How long is your delivery time?
A: Generally it is 15-25 days after receipt of 50% advanced deposit.


Q11:What's your price ? A:The price is based on your requirement, so please give us information below, favorable price will be given to you asap. A: Frame profile: Aluminum B: Color of the profile: White, Gray, Brown and other wood grain color.(color can be customized) C. Product size: Drawing can be supplied,that will be better.

Q12: what kind of hardware can you supply?
A: German HOPPE SIEGENIA   WEHAG and China Top Brand such as HOPO 

Q13:How to guarantee your quality ?
A: 10 years guarantee for the profile frame,glass and the hardwares.If you have any questions, please feel free to contact our seller,we will try our best to solve your problems.

Q14:What about your package?
A:We use the standard exporting package: bubble bag+wooden frame or wooden box, we
have been exporting many products to overseas, and there's no any clients' complain
about our package, so don't worry about the package.